I got caught up in the BOS nightmare last weekend with B6.

I was scheduled to fly home on Fl 713 @ 9:36 PM on 4/9/22 BOS to ROC. I was connecting from an international flight and did not receive notice that my B6 flight was cancelled until I landed at BOS @ 6 PM ton 4/9/22. (JetBlue had sent me an email and left a voice mail at around 9:00am EST on 4/9 that the flight was cancelled.) JetBlue proactively rescheduled me on their first available flight which was 2 days later and no longer a direct flight but instead a 5+ hour flight with a stop.

My daughter-in-law who was in Boston at the time and scheduled to fly to ROC the night before on Friday, 4/8, had her flight delayed and ultimately cancelled at midnight on 4/8 and then re-scheduled to fly home on my flight the next day, 4/9, which was cancelled early the morning of the 9th. She was able to contact JetBlue CS on 4/9 and persuade them to put her on an AA Flight on Sunday, 4/10, and then she got them to put me on the same flight since I was enroute on my international flight to Boston and would likely miss out on getting a seat on that flight.

On Monday, 4/11, the next day, my daughter-in-law received an email telling her she was receiving a travel credit of $100 (credit appeared as 2- $50 credits). To date, I have received nothing. I did get in touch with JetBlue via Apple chat and they basically said that any credit I was entitled to would appear automatically within 7-10 days, but they also admitted they could find no record of my return flight on JetBlue or AA (PNR did not change and I did not receive miles for the flight ).

Am I entitled to a travel credit in this situation? My arrival in ROC was delayed by 12 hours and included an overnight stay in Boston. I just don't want to waste any more time trying to contact JetBlue CS unless I'm entitled to credit.

Thanks!