Flew LHR to San this past Sunday and despite a few of us telling the crew the WiFi couldn't be connected to, they blamed user error and said it was working fine. At least we couldn't actually get to the payment screen to get ripped off.

A bit of a contrast to our internal Southwest flight to Vegas yesterday, rock solid WiFi for the full 45 mins, free WhatsApp messaging, live TV, 2 free checked bags, 2 snacks offered, free soft drinks for £50.