FlyerTalk Forums - View Single Post - IL Tornabuoni Hotel Florence [Unbound Collection] REVIEW - MASTER THREAD
Old Apr 15, 2022 | 3:38 am
  #7  
rota
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Join Date: Dec 2021
Programs: World of Hyatt Globalist
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We are currently on-site.

The hotel is absolutely magnificent! It is beautiful and perfectly prominently located in the city center. Everything is walkable.

The only thing lacking is the service in the breakfast restaurant. It is not a buffet and we like that fact. However, you need to plan with 30 minutes from order to getting served. Service is very friendly but also very, very slow. Sometimes even the basic fruit juice drinks come after the food. If you know, it is OK because you can order your next thing in advance. But generally, it shouldn't be like this.
A bit annoying is the high price for valet parking (double the regular price of the garage if you drive there b yourself without the hotel). Also, the Minibar prices are hilarious (160€ per 0,5liter bottle of wine - a good one, although).

Also, check your invoice carefully! The hotel tried to charge us for breakfast, which is 40€ per person for every 4 "pieces". Piece means a croissant or a yoghurt or an orange juice or a small cheese selection. The waitress declined that we have free breakfast and she wanted me to come to the reception with her. The reception immediately confirmed our free breakfast to her. So in the end it wasn't a big thing but you have to pay attention to this.
Same with 4pm late checkout, which could costs +50% of your night tariff if you don't pay attention (that's their regular late checkout pricing).

So: wonderful property, a must-see and definitely recommended but pay attention to the pricing on-site.

Bye
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