FlyerTalk Forums - View Single Post - Rate DOUBLED without notification because of one less night stayed
Old Apr 14, 2022 | 5:48 pm
  #27  
Adam1222
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Join Date: Jul 2009
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Originally Posted by Xero
"May" is the key word here. To me, the word "may" means that there is a chance for the price to change. But there is also a chance that it will not. It should have been the employee's responsibility to inform the customer of the change.

In contracts, there is a concept called "Contra proferentem". When there is ambiguity in a contract, you interpret it in factor of the party that did not write the contract. Marriott is who wrote the contract, not the customer. Marriott can change/clarify its wording at anytime. In this case, that means the contract should be interpreted in a way that favors the customer.
​​​​​​at best, this is a creative argument but not one that would pass muster.
There is no ambiguity in a contract to interpret: the contract was voided by the customer who decided they no longer wanted what they agreed to terms to buy. The number of nights is plainly a material term, and there is no ambiguity about that
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