This weekend I contacted AMEX to downgrade our two household Premium cards to blue. I got transferred to a retention team (I suspect because of my spend level) who tried very hard to talk me out of the decision but I explained that I have already lost a number of vouchers, we currently have 6 to use with expiry dates through to 2024 and given our preference is to travel in First, there is simply no availability to anywhere we want to go. Eventually she gave in and my card was downgraded. My partner called some time later but did not get transferred to the retention team and his card was downgraded with no hassle. I suspect vast numbers of people are doing this.