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Old Apr 13, 2022 | 4:38 am
  #33  
khabah
100k
100 Nights
100 Countries Visited
10 Years on Site
 
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Hyatt, Hilton, Marriott, IHG, Qatar Airways
Posts: 3,639
I don't know if anyone else is having/experienced this issue, but QR has removed the ability to change a booked flight through their website and now forces you into a live chat with an agent. I've already been asked four different verification questions by the agent and have to wait for them to focus and respond. I have no way to change my flight myself, and have to go through this nonsense instead of what was once an easy self-service.

This is a nightmare and a colossal waste of time. I'm actually furious that QR decided this is the smart way to go about things.

khabah
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