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Thread: Changing second flight of round trip after taking first flight - repricing as one way
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Old Apr 12, 2022 | 9:25 pm
  #11  
BigFlyer
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Originally Posted by jwl38475
If you don't mind me asking, how did you get the refund via email? How did you prove that it was wrong? Or was it their support team who told you it was wrong?
I filled out a refund form and I explained what was wrong with how the fare was figured - it basically refared the outgoing portion that had already been flown to a higher fare, and there was no justification in the rules for that. The first response was boilerplate, when I responded to the boilerplate then they processed the refund.

Here's a thread about my experience with United - Is United Overcharging me for a Change (and adding a Stopover)?
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