Originally Posted by
calmasahinducow
I have not seen a gate agent check a carry-on either for size or weight in the 21st century. Are there really automated kiosks that do this? I personally haven't seen those. Either the bag fits in the overhead compartment or you gate check it for free; I've never heard of anyone get charged due to having an oversized carry-on.
yes there are kiosks which do this. In use mostly INTL the past 8-10 years.
re original thread, it’s gotten so bad that our AmazonBasics hard shell - which fit perfectly flipped on side like the picture on new overheads with room to spare - were almost not believable to the FA’s - that is, so many carry on are so big that they advise customers to insert sideways, clogging the overheads.
If everyone used compliant bags, they could have fit many more bags…