So this hotel seems a little sad. It wasn't very busy, compared to other hotels in district 1, and maybe that is why a lot of stuff seems subpar?
The people working here seem more trainee level (maybe when they get trained they move on to other hotels?). They are nice enough, but definitely not the quality level one expects of this hotel. For example, when coming to checkin (showed up half an hour before the time I stated in the email, when I responded to their informational/welcome/want taxi service email), they asked me to wait in the lobby for the room to be prepared (the hotel isn't busy at all, I'd presume they should have rooms already ready). Then someone else came over and said we could sit in Latittude and have some drinks. Obviously, these would be complimentary, and we got seated, got a menu, but only coffee and tea were free (the very basic ones) the server said.
Breakfast is meh, compared to 5 star hotels elsewhere.
The hard product is still what it was years ago (so delightful, similar to W), though one of the electronic blinds in the room didn't seem to go up. But the pool seems to sad with nobody there, pool bar closed.

The area is definitely different. I remember looking out the window at the river years ago, seeing nothing. Now they are building a bridge across the river directly next to the hotel. There is a tall building just next to the hotel as well (so they tell you to close the blinds for privacy).

Things are constantly changing but they had us scan the PC-COVID app.