FlyerTalk Forums - View Single Post - Reservation unticketed - boarding denied - FTV denied
Old Apr 10, 2022 | 7:52 am
  #7  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,882
I would leave the original transaction to go through. It may well be pending awaiting ticketing, though that's a circular argument. I would simply claim the direct cost of the Aer Lingus ticket on the basis that BA failed to ticket you, or contact you, ahead of check-in, and provided no way to contact them at the time of travel. You avoided IDB by your actions, so BA should be grateful that they were spared that expense.

ba.com/complaints
and consider that you may be waiting 6 weeks plus to hear more. Make the complaint first, wait for the email confirmation and then use the link to add in copies of your EI e-ticket and the proof of payment. I would consider this for MCOL if you want a speedier resolution.
corporate-wage-slave is offline