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Old Apr 6, 2022 | 8:41 pm
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Mwenenzi
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Originally Posted by EWRMAN
016 ticket. MAN-BRU-EWR. (Man-BRU Y BRU -EWR J via plus points)

SN got me to BRU late and decided to rebook me on SN direct to JFK departing 5 hours later. Arrived at BRU and I could have made my UA connection to EWR but the UA reps were exceedingly unhelpful and there were no SN folks around to help. There were far more convenient options for me than going on SN - JFK. Including BRU - IAD or ORD on UA then EWR or BRU-LHR-EWR. All these options would have got me home earlier and not left me with a $200 uber bill home.

Ended up being downgraded to prem econ on SN. For downgrade compensation does it matter that I had an plus points upgrade?
For a flight from EU to USA with a late arrival EU261 comes into play. The claim is made against the last airline: SN

For information-->https://www.flyertalk.com/forum/unit...united-26.html
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