Originally Posted by
bgasser
Its part of Southwest's discount airline roots. No lounges, no J or F cabins, and no interlining agreement. When Southwest is on time, it works great. When there is a problem, things fall apart quickly. For instance, my flight Sunday from MCO to ISP was oversold and the next available flight they could offer was Wednesday. This isn't even during a holiday/summer period.
The issue, for me, is that WN is no longer a "discount airline" -- its fares seem to be just as often higher than the legacy carriers as lower. So it has the disadvantages of an LCC but not the fares of an LCC.