Originally Posted by
PiperAtGatesofDawn
TL;DR -
Largely the same except:
- the food quality has improved by leaps and bounds. Still veg in Y but the quality is now really really good. Yes I think it's that fresh and that good.
- their integration with *A for FFPs has got worse. For the last several years you could not add your non-AI FFP while booking your ticket even on the AI website, then you couldn't while doing your web check-in. And now even at the counter check-in they could not get my SQ *G status. And that was a massive pain because I had my 20kgs extra luggage. I had to spend an hour at the check-in desk shouting at the staff. They tried to call the AI boss at the airport but that guy refused to come from his office. I think he knew that this doesn't work and he didn't care to get yelled at or do anything. Finally since it was time for my flight to take off they checked in my luggage by manually editing the total weight but keeping the piece count the same! Something they could have done 20 minutes into me waiting there I guess.
Anyways so that's where we are with the AI now. Anyone with similar/different experiences?
Really !! I had the opposite experience, my UA *G was already in the reservation and I had no trouble checking in my 2 bags on the domestic flight from DEL.
I have no complaints regarding AI, only observation is that they are too generous on the amount of food they serve on 2 hour flights. They even had the non-veg option this time. They need to cutback to survive.