FlyerTalk Forums - View Single Post - Does UA rank/track customer interactions? Can you complain too much? Agent shopping?
Old Apr 4, 2022, 1:19 pm
  #118  
random.parts
 
Join Date: Dec 2019
Posts: 177
Originally Posted by zombietooth
How could UA know who we are without Flyertalk surrendering our info?
Most people on here already freely surrender all the info needed to find them, no need for Flyertalk to get involved (myself included). The way I would do it would be to search your post history for information on flight history - doesnt have to have flight numbers, but if you ever listed full trips or segment orders of a one way/RT then that could be easily cross referenced all flights or itineraries that match those segments around the givin time period, filtered by status one talks about having or from there homebase (usually the place listed most as the departing flight - then double checked by other information given like how long a person has had status, the general dates of those flight segments, if they got upgrades or what cabin by the post complaining about the horrible food or lack of drink service etc. With the amount of data already collected, it is really not that difficult to cross-reference it

[edit to add] it doesn't mean they are going to maliciously use the ability to do so, but it is very much possible to find who someone is, especially with the more one post

Last edited by random.parts; Apr 4, 2022 at 1:24 pm
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