Hello Sparkyfletch. Same position as you, although we returned to the lounge and missed the captain etc.... Self booked into the Sofitel and will seek to reclaim, along with meals and compensation. After 90 min to just checkin and crazy security, plus delay, we did not feel like taking a bus etc... Happy with our decision regardless of how much we get back (I typically agree with the always-reasonable CWS).

Just hoping the flight goes today. The amount of wrong info at various stages yesterday was disappointing, eg told at the gate your bags will be offloaded baggage claim 8 only to wait and then hear that only a few were offloaded and the rest would not be. Happy in many ways not to have the bags to recheck, but tough for families etc.... We were never offered a BA-booked hotel option or told of a max amount (just, for the record).