Originally Posted by
Kacee
It's always nice to read positive experiences, but please realize that your recent Malia Suite upgrade was atypical and contrary to what many FTers have been expressly told by management over the past year or two - i.e., that the Malia and Kai Suite are no longer available for complimentary upgrades.
Fair point - I honestly don't understand why I was upgraded based on the experiences listed in this thread. Even though my stay was just one night, they could have just not upgraded me if they wanted to try to extract extra revenue from me or another guest. Trust me, there's nothing remotely special about me that would lead a property to treat me any better than any other Ambassador member. I'm not going in expecting another suite upgrade next month, but, perhaps, I'll be pleasantly surprised again.