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Thread: Long call wait / delay / hold times for AA phone lines (master thread)
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Old Apr 2, 2022 | 5:23 pm
  #471  
ryanbriar
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Originally Posted by ryanbriar
The EP desk is generally pretty quick (no wait to 15 minutes) except when there are significant IROPS or I guess 3/31 when all of the vouchers expired .
I stand corrected. Just called in to see if I could link PNRs and the wait time was between 6.5 - 8 hours
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