Originally Posted by
bocastephen
The mystery to me is who or what drove these changes with the Starwood Hawaii properties in O'ahu - because the franchisee was always very welcoming and generous with perks and upgrades for both elites and regular guests, except for a few rude check-in staff at the Moana.
Pre-Covid - the Sheraton was running 98%+ occupancy all year, no real low season.
February - the last month available - RevPAR is down 20% from Feb 2019 - Waikiki occupancy was 71%.
The Sheraton and almost every hotel in Waikiki have not recalled all the employees back - up to 30% have not been recalled.
That is what is driving the changes - the reality of the business.