FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old Apr 2, 2022 | 11:23 am
  #467  
standbyalldtime
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Join Date: Nov 2018
Location: DFW
Posts: 331
I spoke to 3 different agents within the past few days. One was a 20 minute call back, one was 45 minutes, one was an hour.

TBH, I just appreciate the fact that AA consistently offers a callback option. Nothing I hate more than listening to hold music for an hour at a time.
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