FlyerTalk Forums - View Single Post - 10+ Hours Wait Time to Reach Phone Agent?
Old Apr 2, 2022 | 10:01 am
  #29  
twitch76
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Feb 2016
Location: San Diego, CA
Programs: Alaska MVPG75; Hilton Diamond; Avis President’s Club; IHG Platinum; Marriott Gold
Posts: 1,000
I called this morning at 730PT, and was immediately connected to an agent. Lowly MVPG here. I clicked the link in the app, and was within 2 hours of my initially scheduled (now canceled) flight time… I don’t know if either jumped me up in the queue.

(I had a stated 8-hr return call time on American once…. The call didn’t come until 24 hours later.)
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