Originally Posted by
marks7389
OK, so I spoke to the call centre twice. The first lady I spoke to was very helpful, selected us seats 2A and 2C on the business class sector, gave me details of seat selection pricing for the economy sector and after I told her I couldn't select them online and speaking to someone else offered to waive the admin fee for arranging it over the phone. We left it there so I could discuss options with my wife and check the available seats on expertflyer.com. When I phoned back the second lady I spoke to went off to check and then said it wasn't possible and, interestingly, implied that paid/economy seat pre-selection isn't allowed under their agreement with Singapore Airlines.
They have, at least, linked the bookings. Oddly mine is now showing selection with an Up-Front seat and a note that one of my seats is not confirmed. So they obviously tried to do something with the economy sector but failed.
Glad you were at least able to get the Business sector sorted.
With regard to the “One of your seats is not confirmed” message, that’s a known bug online. It appears on all of my current bookings despite the seats being confirmed. I suspect it shows up when seats were selected by the call centre rather than online but can’t be certain.