FlyerTalk Forums - View Single Post - Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread (2020-2022)
Thread: Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread (2020-2022)
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Old Apr 1, 2022 | 12:50 pm
  #487  
DeltaFlyingProf
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Originally Posted by estnet
Checked a booking - says I need to call. No flights listed and the JAL pnr shows no flight. Apparently they had sold HND- Sfo with F but it has been downgraded to 2 class plane. When I tried to call yesterday middle of the night it was an 8-10 wait. Tried next morning - 10 + hour wait!
Anyone else called in the last day or so? I've never had more than 2-4 hour wait before.
I called yesterday and I got a call back about 4.5h later. The agent didn't seem knowledgeable as he claimed there was only Y on a flight where AS, BA and AA web sites all see J.
Today, the message was that the wait was 10 minutes but it lasted 6h before the system hung up.
Another call and it says 10+h wait.
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