Originally Posted by
marks7389
Very confused by what Aegean customer support is telling me via Facebook messenger.
Apparently we will be 'assigned' seats at OLCI, so no ability to select seats even at that point in business class but have variously been told to speak to an agent at the airport and they will "do their best to accommodate us" or that by that we may do OLCI together "by adding the second passenger at the relevant field".
The latter makes little sense given they know we're on two separate bookings, unless you can opt to be seated with any other passenger on the flight.
Does it make any sense to anyone is familiar with A3's OLCI process?
If I'm not mistaken, there is the option to add another passenger on a different PNR during the OLCI process. I have never done it but I have a vague recollection of seeing that possibility when doing OLCI for myself. I can check when OLCI opens for my flights at the end of May, as I will be travelling with someone on a different PNR on that trip. Not sure when your flights are so whether that's of any help?
I also don't see why you won't be able to change your seats during OLCI either, as the ticket will be under A3's control by then. I know there used to be a workaround to select seats on any *A carrier by putting the booking into the LO website but the last few times I have tried this, it seems to no longer work. It would maybe be worth a shot though? Also try other *A carrier websites to see whether you can pull the booking up there and select seats. Failing that, have you tried actually ringing A3? I find that the information you get from different sources within A3 tends to vary so would always explore all avenues. The phone reservations team have been able to select seats for me on bookings where I couldn't do it online without problems, but they were all ticketed by A3 so maybe it's different on an SQ ticket.
Hope that helps somewhat.
