Hi,
I am trying to get some clarification on KLM's T&C for "Tickets purchased on or before 28 February 2022 with a departure on or before 30 June 2022" (refundable travel voucher).
On the KLM site, it says the following, "If the value of your voucher is higher than the price of your new booking, you'll receive another voucher for the remaining balance".
If we buy a ticket with a lower cost, the new voucher we receive with the remaining balance, will be as per the original voucher conditions (i.e. refundable voucher) or would it be subject to the new voucher rules, "Tickets purchased on or after 1 March 2022", which are no longer refundable? Thanks
Link:
https://www.klm.nl/en/information/co.../rebook-cancel