FlyerTalk Forums - View Single Post - Terror of a tight TK 40-minute connection - what to do?
Old Mar 30, 2022 | 1:15 pm
  #8  
downinit
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jan 2010
Posts: 1,694
No one was "thinking" anything. The system automatically made the change based on whatever the algorithm told it to do, as AI is not always strong on the I. Due to a recent flight time change on an upcoming UA itinerary, my 2 hour connection became a -3.5 hour connection, which is considerably less plausible than your situation. It was a very simple fix to just contact the airline, who was happy to move me to the next flight out. I did not even get an email about this change, and if I hadn't caught it while checking on a different flight, it probably would not have been changed until I went to check-in, because airlines do not typically have humans monitoring these things proactively. Simply contact the airline and get it straightened out.
downinit is offline