Originally Posted by
JustTheOne
The email says they won't be charging it for April, but presumably it'll be back after that as they'll almost definitely see a drop in LHR usage and will need to make the revenue up somehow.
In any case, this is the end of the line for me and Zipcar to the airport - I'd imagine they won't need to "scale their operations" at LHR too much as I bet I won't be the only one heading back to public transport/taxis after this. Also, it's pretty poor form to give only two days notice of such a significant change in the drop off/pick up zone...!
Yes, no charge for April to try and entice you to use the new location but then it will be back. I think they are going to lose a lot of customers. I've got to assume that it's a change that's been forced on them, because the benefits just don't stack up compared to the negative impact it will have on customers and subsequent fall in revenue.