Bring back housekeeping.
OK Marriott, I remained loyal when you change the rewards program, when you re-juggle hotels and terms of redemption levels and most of the things
But I’m reaching my limit.
I’m sorry, I’m staying at a hotel that is advertised as full service for $300 a night and you don’t do housekeeping and you don’t even tell me.
you’ve been using this Covid excuse not to do housekeeping now for two years. But you can have your bars open and no social distancing, you can have conventions in your hotels with no social distancing, apparently it’s only housekeeping that is dangerous? really? I stayed at a Tru by Hilton last week and got daily housekeeping. My coworkers are at the Hyatt across the road and they’re getting daily housekeeping.
Oh and at the Sheraton in Phoenix the only way to actually get in touch with guest services is to call them on your cell phone as an external call because if you dial the number on your phone in the room it rings twice and disconnects you. Yes I’m not impressed. Stay someplace else people