This is an abbreviated trip report.

6 nights stay in March. Single Dad with a10 year old.
Room - Very good to excellent ( stayed on the11th floor)-- can’t comment on regular rooms
Front desk & Bellhop -- Very good
Location- Excellent
Pool area- Good. ( nicely heated)
Pool service-- (“what is service, exactly”) Horrible
Beach - Excellent
Beach concession ( umbrellas and chairs)-- Horrible. A joke. The worst ever. A hassle and stress dealing with them every day. Also
No food or beverage service at the beach. In theory, it is offered at the pool. ( But I was unsuccessful )
Parking- NA
Service- Not “bad” , just literally “no service for the most part” kinda like an AirBnb stay. However in fairness my limited interaction with staff ( when you saw one) was pleasant and they were friendly and professional. ( Except for the Beach)
Housekeeping --Very nice. But I tipped daily.
In room dining -- This has resumed. So another place for bad food.
Food in the hotel-- Horrible . inedible . It was an effort to use the $30 daily credit. Towards the end of the stay we went to a place across the street for a paid breakfast.


Walked along the beach and had lunch here one day. Solid seafood.
http://www.sunsetgrilleonmarcoisland.com/
Lunch and Dinner menu was the same.

Went to
Mango’s on the Dock for dinner. Excellent. Maybe an $8 uber ride
https://mangosdocksidebistro.com/

Walking distance from hotel ( five minutes) https://www.latavolarestaurantandbar.com/
Nice dinner

Better breakfast than hotel. Also a 5 minute walk.
https://marcostonewalls.com/

The steakhouse and Italian across the street were serviceable and palatable.
If you have the same number of kids as adults dining , restaurants will be reasonably priced, (because inexpensive quality kids menus will offset adult prices)
Avoid the steakhouse,---- good steak m, charges as if it is an amazing steak----
but the Italian is decent and less expensive

It was very difficult to flag down a server at the pool. And one time I did , he said his shift was “close to ending” and he was focusing on closing out his tab and declined to get me a draft beer.

Clientele -- surprisingly and markedly mid western. These guests had no problem going to the bar and standing in line to get their drinks. The same with food. I asked another guest how their poolside pizza was and she replied for poolside pizza is pretty good , but it took 75 minutes to come.

If you walked to the marketplace and ordered yourself , it took 15-20 minutes.

Important ALL food no matter where or method ordered comes from the same kitchen. They have one kitchen. Don’t say I did not share this with you.

I found Pepperoni Pizza edible . And nothing else.
Many people had coolers at the pool.

Would I go back???
No.
The only redeeming quality is that it was "family friendly". But I would not go back again even as a family. If you are a couple or solo , avoid this place
Oh and Joey's Pizza was ok but cold after the almost 90 minute delivery. Don't bother -- and $32 for one pie -- no beverages, just a pie. Joey's pizza is a drive. Not walkable. But they deliver to Hilton. apparently with a lot of extra fees.
Doreens , we were told was a guaranteed 60-90 minute wait. And you have to drive. How could can eggs be?-- we did not bother.--- Stonewalls , just across the street was decent for breakfast and got the job done.