Originally Posted by
swhang
I never had problems with depositing money orders (Western Union) into Suntrust ATMs. However, after the full integration where now Truist branding on those ATMS happened earlier this month, I cannot deposit money orders anymore. The machine keeps saying that it can't recognize what I put in even though I tried multiple times.
I'm not sure if it's just at this local ATM or if it's a nationwide change.
Any inputs from others?
Same here in VA, which is disappointing. I didn't have a BB&T account due to the MO ATM deposit issue but did have a ST account.
One of the ATMs didn't even accept my cash so I thought may be a glitch but another Truist ATM accepted the cash, not the money order. I've been to 4 ATMs in my area (2 former ST and 2 former BB&T) and none of them can read the money orders. I tried depositing an MO thru the app but it doesn't recognize the amount.
I have no interest in depositing in branch (there are other banks to deposit by app or ATM) so I'll close the account next month. Good while it lasted.