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Old Mar 28, 2022, 2:39 am
  #64  
blackball
 
Join Date: Feb 2015
Location: Paris
Programs: Miles&Bonus *G
Posts: 318
Flew SX-NAA (321neo) on Feb 22nd - I had decided to try out the "Stream" package by paying and then asking for a refund (since the problem of being A3 Gold in biz and being charged remains). I was charged, but the internet connection was not working at all. I emailed CS after, was refunded, and also given a free voucher for the Stream package to use by the end of 2022.

Flew SX-NEC (320neo) on March 25th - Flawless connection for the entire flight (~3 hours). Wifi was enabled even as we were boarding and internet was available shortly after we were airborne (but again, only got the Text & Surf package for free despite flying business).

The great news: I was able to stream Netflix without any issues, for the entire flight! I confirmed with speedtest that I was on 1.5 Mbps.

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The latest stats (update):

Wifi Enabled:
SX-NEC A320-NEO
SX-NAC A321-NEO
SX-NAB A321-NEO
SX-NAA A321-NEO (upd 22/2 internet was not working)

Wifi unavailable:
SX-NEO A320-NEO

SX-NED A320-NEO (upd 21/2)
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