FlyerTalk Forums - View Single Post - status match fraud
View Single Post
Old Mar 27, 2022 | 1:09 pm
  #3  
LuoboTiX
 
Join Date: Apr 2015
Posts: 69
Before I saw those Ebay listings, I was thinking that basically that service is querying Amadeus/Sabre and those alliance system to check if the FFP/SSR record matches or not, given specific elite status information uploaded by users. It's generally reliable and this sounds like a good service that can eliminate fraud, while according to some feedback online during the Air Canada status match promotion, it looks like sometimes they had to turn to manual review (probably because their workload was too heavy?) for a part of applications, leading to wrong approvals and definitely not "100% no-fraud". But still, I do support the establishment of such service because we are troubled by photoshopers for too long time.

However, extracting information from those system and selling those private information as a service to airlines is 100% illegal. For example Star Alliance airlines is actually reading, indirectly, information and core data of Skyteam airlines by using that statusmatch.com service. This is not only a severe data security issue but also act of commercial espionage. I'm quite sure their agreement with Amadeus/Sabre and other system forbids such use. During classical status match promotion, customer support agents of airlines will reject to login to customer's account even if customer intentionally tell them to do so because it would lead to lawsuit. Relying on services like statusmatch.com may help at the very start but pose bigger risks to airlines because the essence of the behavior does not change. I think in the long-term future, that company together with one or two specific airlines who use their service will be sued and fined a lot of money once that service becomes popular.

After I saw those Ebay listings mentioned in this thread especially "Lufthansa Senator" and "Air Canada Elite Status" relevant to the status match promotion serviced by that company, and a suspicious tweet posted by the founder of this service:



I start to doubt the integrity of this company. If they are really validating submissions by querying the alliance system as much as possible, there will be no fraud at all because the system will tell whether that "gold member" is true or not. Then why were there still so many Ebay listings when they are using"100% no-fraud" propaganda? Was someone employed by that company selling elite status by lying to the airlines from their end? Was there someone employed by that company intentionally approve ineligible submission in collusion with photoshopers to make money?

And if a customer does not have elite status that qualifies for a status match then what's the purpose of "register for the airline to expand its offer to include him/her"? For what reasons would airlines enroll someone in the status match promotion who is not qualified at all? Not qualified definitely means not qualified. It does not make sense to register if not qualified as said, unless that company will secretly "rebrand" that customer (considering the fact that statusmatch.com actually charges 50~75usd per each application) and make airlines think that customer is qualified while actually not. Even if they are not doing such forgery for commercial purpose, this kind of data collection still makes me uncomfortable. Maybe the founder of this service should show up here and clarify all the legal risks and strange phenomenon noticed by frequent flyers on the forum. I personally do not want company that is providing seemingly illegal service to gather (via multiple status match promotions) and keep my personal information for commercial use, even if they can help reduce scam (this adds to the airlines, not me).

Last edited by LuoboTiX; Mar 27, 2022 at 1:18 pm
LuoboTiX is offline