Originally Posted by qrctraveller

After my horrible experience at trying to achieve MySQupgrade, I believe that Singapore Airlines should become more transparent to inform their guests, which booking class(es) and route(s) which will receive an upgrade. Paying a full fare Economy (Y) class from ICN to SIN and then Premium Economy (S) class from SIN to HKG and those fares being ineligible is shocking. Furthermore, if one can only learn of the ineligibility of the fare classes after reserving the flights, then Singapore Airlines should allow one to cancel their ticket within 24 hours of reserving the flights.

I'm very happy that this airline isn't one that I take often, so going forward, I will do my utmost to travel within Asia with Thai Airlines, whose upgrade policies are very transparent on their website.