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Thread: NEWBIE LOUNGE: Ask DL and Skymiles Newbie Questions Here - Flame-Free Thread
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Old Mar 26, 2022, 7:42 pm
  #572  
Zorak
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
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Originally Posted by sportsguymichael
I think it’s strange that you can’t use them online to upgrade yourself. I guess you have to call an agent to use them after you book a flight? My certificates say not valid online.
Yes. DL is horribly behind its competitors in this regard.
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