Originally Posted by
arkangel
I would say no, especially since the F upgrade was not offered as an option. To Central American destinations, yes, but to a Northern S. American destination, probably not, even though it's F and not D1. The explaination in the SkyMiles "fine print" would lead one to possibly believe otherwise.
This isn't correct. All that matters is if front cabin is called D1 or First. If First you get free upgrade.
OP, issue maybe JFK-BOG was D1 during COVID. It's now back to regular F. Most likely system issue