This surely isn't going to help the situation:
United cabin staff prepare to launch CHAOS campaign
Dateline: Friday November 19, 2004
United Airlines' flight attendants plan to use CHAOS (create havoc across our system) job actions should the US Bankruptcy Court agree to the carrier's request to abrogate its contract with the Assn. of Flight Attendants.
According to the union, the legally required 30-day cooling-off period before a strike does not apply when a bankruptcy court agrees to reject a contract.
Under CHAOS, flight attendants do not walk off the job en masse, a step that would result in the shutdown of the airline with resultant loss of cash flow. Instead, the union targets particular cities and flights for limited surprise walkouts that temporarily disrupt operations and annoy passengers while causing a steady erosion of customer support for the airline.
link here