FlyerTalk Forums - View Single Post - Barclaycard Avios and Avios Plus credit cards
Old Mar 23, 2022, 12:00 pm
  #255  
billinghamn
 
Join Date: Mar 2008
Location: North West, UK
Programs: BA GfL (GGL/CCR), Hilton Diamond
Posts: 1,998
To anyone who has experienced a delay in receiving your card in the post and therefore reduced timescales to earn your bonus, drop an email to [email protected], requesting a formal complaint be logged.

Explain when you applied, when you received your card, the official deadline date for earning your bonus (available on the app). Calculate what proportion of the month you have lost the opportunity to spend towards your bonus (for me it was 1 week).

In my email I made it clear that to resolve the complaint they needed to extend my welcome bonus target date and refund me £5 (for the proportion of the £20 monthly fee).

Within a week, I received a letter confirming refund of £5 plus a £25 goodwill gesture, all credited to my account.
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