Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,492
Does anyone have a good contact for this property to correct a double-billing mistake? I stayed here a few weeks ago, saw a post to my credit card a day later, then 5 days later the exact same thing. When trying to call, it just goes to someone's voicemail, who never returns messages. Emails through the Marriott site go unanswered. I'm at the point to just initiate a dispute with my credit card (I don't have Marriott status, and don't care if they blacklist me).
Other than the billing, the stay was pretty good. I was there for a volunteer event, and other than no housekeeping (which seems to be the new standard everywhere), everything seemed ok.