FlyerTalk Forums - View Single Post - New Lumo in da house!
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Old Mar 22, 2022, 3:38 pm
  #735  
r2d2
 
Join Date: Feb 2001
Location: HEL
Programs: AY Plat Lumo, SK Gold
Posts: 954
Originally Posted by FlyeBye
There is some extra recognition on board and in customers service, but the customer service is just at a level that should be available to all customers imho.
I have no experience on what kind of status recognition Lumos receive, but if it is anything like Plat recognition on short hauls, I couldn't agree more with you. Why can't the FA's say "Welcome onboard" to every customer when serving (selling) drinks... Are they so valuable words that they can be said to Plats/Lumos only?
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