Originally Posted by
xenole
I don't know why they just don't go back to self serve. I can get coffee in one section, but have to order the same thing elsewhere.
I can help myself to a buffet in hotels, the QF lounge etc., but have to order or queue in the BA lounges.
I don't doubt that the average cost of food and drink consumed per passenger went down substantially during the table service era and that is why BA are more than happy to keep it, even if it takes more staff.