Originally Posted by
PUCCI GALORE
Some points come to mind.
The ordering system in the Lounge is down. You go and collect your food and your Champagne (or what you care to drink). 11.00am is the cut off from breakfast to lunch. The queue was quite long and therefore some of us started for breakfast and by the time we got there the kitchen announced it was doing lunch. The service really didn’t know what they were doing, the chef decided to throw a hissy fit and flounced off. You couldn’t make it up it was delicious.
At some point they started making flight announcements which I thought meant that the system had gone down. It hadn’t. The lounge was absolutely packed. It was not easy getting two seats together particularly of people to get from Sarl to scatter their objects over seats next to them or strategically on the floor to make you think that someone else was there. That does not deter me, and I go and off. One rather large gentleman in shorts who was clad more for the beach than a flight had managed to take up the whole of a sofa with his cases and paraphernalia scattered about. He did it has to be said move them when somebody ask him but the idea of sprawling out like that when the place was obviously heaving seemed very self-centred to my mind.
I have a friend who actually works at border control. I have long wondered why the E gates were not all working at any one time. It is because all the E gates are monitored from behind the scenes and if they don’t have the personnel the gates are closed. The final decision to accept or reject a Passenger through the gates is down to a border control officer that you cannot see.
The other happening in T5 joy full Saga yesterday was that the average for 8 am 22 went tech when the Bucharest pulled onto stand yesterday. Reasons best known to the airline they decided to put stairs at the back of the aircraft which meant that we boarded an A3 21 up the back stairs and had to walk the length of the aircraft. Whilst this is not important just added to a slow boarding process and a pushback of nearly an hour late to Athens And in the breakfast queue I heard one individual take it upon himself to kick off about whether it was lunch or breakfast and the computer wasn’t working and what did they think they were doing. I am sure the lady who is handing out the menu cards has Vasco trial over the management of BRITISH AIRWAYS if she did or not she wasn’t giving anything away!
Hi
Wow! That is some TFTAL ( Tales from the Airport Lounge)

. As good as the TFTG from a few years ago! Many thanks.
The queuing system sounds very poor. IME the QR code ordering worked well so why change it?
Regards
TBS