Originally Posted by
SpurMan
AA often used to pick up BA Gold (Emerald) as AA Gold (Ruby). Haven't experienced that personally, but know of people that have, though not in quite a while.
In my case it was LAN, but they were using AA check-in area to JFK, so probably the same systems as AA used. It was a few years ago, and LATAM is with Delta/SkyTeam now, but mostly just to say that a glitch in recognising the card happened pretty often. First time, I thought it was just unusual. Second time, there’s a problem. Third time, I could see it was systemic, and at that time, no one seemed to care.