Originally Posted by
dcstudent
Just an FYI - told by multiple agents (both phone and SkyClub) that they will not refund me on my ATL-SCL round-trip because of the switch from Delta 1 to the LAN seats.
Really annoyed as I paid more to fly Delta because of a combination of nonstop + product. Could have saved nearly 1K by flying AA or UA with a connection. And, by the time there's a schedule change allowing a refund I'm relatively sure the AA and UA prices will go up. (The flights are over Thanksgiving.)
Oh, well. Certainly a First World problem, but annoying none the less.
Last time I checked(albeit a while) DL advertised direct aisle seating on all DL long haul.. i would point out it's not the seat,, but lack of direct aisle access.. A DOT complaint might also help.