Originally Posted by
cbra2
This is a long shot, I am sure, but I have a 3 night stay in a standard suite 9/29/22 - 10/2/22. I have reached out on Twitter and to the hotel directly to either move the stay up a few nights, or back a few nights as we are trying to stay at Ventana before or after other travel which cannot be changed. The dates I am looking for are 9/27 - 9/30 or 10/7 - 10/10. So far, there has been no option to change the dates as there is no standard rooms available. Even though we will most likely be upgraded as globalists, they still need the standard availability to switch the booking. If anyone has a reservation for these time periods and has flexibility to move their dates... or any other ideas... please let me know.
given the value to a Hyatt guest staying on points at Ventana, I think it is reasonable that both Hyatt & Ventana just follow the standard rules without engaging in requests for exceptions. you should try really hard to make your confirmed dates work.