Miles + Certs Finally Received
Originally Posted by
bkkguy1
Seems like a lot of us are in the same boat..
10,000 waitlist miles received.
Statement closed Jan 20th, miles received.
Statement closed Feb20th, miles yet to be seen (also met $4,000 min spend with this closing statement, certs yet to be seen/email not received).
Called Chase, directed to Aeroplan (CSR said miles were sent to Aeroplan on Feb 20th). Contacted Aeroplan, no information/unable to see the miles from Chase.
When attempting to file missing mileage claim on Aeroplan website, directed to contact Chase.
Definitely a system issue.. Only 5 days until my next statement closes, worried the miles will disappear into the IT wormhole.
I received my Feb statement points and 2 x 50k award certificates finally (posted on March 17th) - no email about reaching minimum spend FYI. Hoping they’ve got it figured out..