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Thread: Delta “Message Us” support via DL app
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Old Mar 17, 2022 | 7:15 pm
  #13  
MSPeconomist
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I suspect that the breakage rate is higher on credits that must be found by looking up a ticket number versus those that appear as eCredits in a FF account. It's too easy to forget the credit attached to a ticket number and it can require searching to find the old ticket number.
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