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Thread: Hyatt Centric Guatemala City REVIEW - MASTER THREAD
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Old Mar 17, 2022 | 2:49 pm
  #20  
59Impala
formerly a193991
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Join Date: Dec 2014
Location: ZRH - Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX FTL, former LX SEN; AA LTG
Posts: 5,119
Originally Posted by kevinjm
Some weirdness. I checkout on Monday, points posted early Wednesday, but I noticed my eligible spend was 1/4th of what I spent.
I checked the amount against my folio, and it looks like I was only given points for the F&B I charged to my room.

I read the T&Cs and if I'm not mistaken, I am eligible to earn points on up to 3 rooms. Someone correct me if I'm wrong.
Working with the twitter concierge on this now...
that is correct, up to 3 rooms. However the room rate must be eligible. You will find that information on the email confirmation. If booked on hyatt.com, it typically would be eligible, but not if booked via an OTA or similar.


confirmation mail should contain something similar to this:

Rate Information:Special negotiated rate. Not applicable to convention groups. Rate is eligible to earn points and tier credit.
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