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Thread: Delta “Message Us” support via DL app
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Old Mar 17, 2022 | 12:16 pm
  #8  
exwannabe
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Join Date: Jun 2004
Location: ATL
Programs: Delta 1MM, Gold, Peon
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I have not used it in a few months. But it used to be the case that the thread started with chatting to a robot. Only after navigating the 20 questions game do you get to a human. A pain, but at least we knew once a human was responding.

Is this still the case, or is DL perhaps hiding the robot/human differentiation?
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