Originally Posted by
ATOBTTR
Haven't tried this before but is it possible to use e-credits from multiple passengers to book a new reservation for these passengers on the same reservation?
I.e. I booked a ticket for me and my spouse on the same reservation (same PNR). Trip was canceled. The e-credit for my ticket is in my DL wallet. The e-credit for my spouse is in her DL wallet. Obviously when I login to DL.com, I can only see/access my e-credits. My question is: Can I book a new reservation where we will both be on the same reservation (PNR) using my e-credit towards my ticket cost and her e-credit towards her ticket cost and is that possible to do online without calling? Can I add her e-credit during the check-out process by pulling he 006XXXXXXXXXX. number? Or is this something I would have to call in and have an agent do by providing the e-credit info for my spouse to have the e-credit applied that way towards her airfare to then get us on the same reservation?
Note that the thread title should say "Same Reservation (PNR)" NOT "Same Ticket." AFAIK two passengers can never be on the same ticket, with the possible exception of a free lap infant added to an adult ticket.
The terminology in the post seems correct.