FlyerTalk Forums - View Single Post - Non-revenue / nonrev / NRSA travel issues (terms conditions, etc.) (consolidated)

Mar 17, 2022 | 10:06 am

#338

TWA884

Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist

Join Date: Dec 2009

Location: LAX

Programs: oneword Emerald

Posts: 24,641

Quote:

Originally Posted by aktchi

There is disagreement in this thread whether, in such a case, I could cancel the award, and the pax could fly nonrev. One take has been that the award must be cancelled at least 24 hours before the nonrev flight. The other is yours, that the nonrev flight shoukd be outside the +- 24 hours windw of the cancelled award flight. As you have quoted from AA's employee handbook, I will go with it and inform everyone how we should proceed.

The policy is crystal clear, there are no other takes: "Even if you cancel your confirmed reservation before departure, you are still not able to list as a non rev less than +/- 24 hours from the original departure time."

Reply