Originally Posted by mahasamatman
This does not let you see the notes field. The only way to get at your notes field is through a friendly CSR.
Definitely, history/note/message can be viewed only on CRS.
I assume that the original poster already knew it as he/she knows Galileo and note stuffs.
BTW, not many agents tend to let pax know it.
In my case, I have friendly United agents, and ask them to tell me.